The second-hand marketplace Users Share Frustration Over Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Response
Countless users and merchants are posting online saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to review their products and update the measurements by hand when needed, resulting in member annoyance.
Size Classification Modifications
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.
